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Senior Business Change Manager

Customer Experience

Location:  1 Guildhall Square
Salary:   £44,263 to £56,021 per annum
Full Time Fixed Term for 12 months
Closing Date:  Wednesday 08 May 2024
Interview Date:   To be confirmed
Reference:  2697624JF

IT Portfolio - iSolutions 

The University’s IT Service, iSolutions, are looking for experienced change professionals to support transformative IT projects aiming to improve how the university operates and significantly enhance both student and staff experiences, supporting our core mission of education, research, and enterprise. We deliver a full range of IT services, as well as project and programmes designed to improve our current service to a diverse community of over 5,500 staff and 23000 + students. This role will join our IT Portfolio community of Project Managers, Business Change Managers and Business Analysts.  

We are looking for a Senior Business Change Manger with experience in supporting the effective delivery of complex change:   

What you’ll do:  

  • Play a key role in ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. 
  • Focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. 
  • Undertaking change impact assessments, recommending relevant change management interventions, assessing business readiness and implementing associated change management strategies. 
  • Be working in a small team of Senior Business Change Managers, helping to embed effective change management capability in the IT Portfolio working utilising the Prosci change management framework. 

What you’ll bring: 

  • A solid understanding of the critical role change management plays in the success of programme and project delivery. 
  • A highly professional approach, with an ability to work with staff at all levels using a range of strategies to remove obstacles and support staff, resulting in positive and successful change.   
  • The ability to build a change management plan with mapped activities, milestones, deliverables, outcomes, and benefits identification.  
  • Experience of analysing and anticipating problems and potential resistance, , identifying causes, utilising knowledge, skills and influence to systematically and successfully resolve them having anticipated impact and implications. 
  • Direct and indirect communication skills appropriate for a wide cross-section of stakeholders.   
  • A good understanding of change management tools, methodologies, and models. 

Working at UoS 

Equality, Diversity and Inclusion 

Our Strategic Plan – Equality, Diversity and Inclusion (EDI) builds on the ambition articulated in the University Strategy: “It matters that we act continually to ensure the University is supportive and inclusive of everyone”. 

Our EDI mission is to create an inclusive university community, and our vision is that this is a community where, as an individual student or member of staff: 

  • You feel welcomed for who you are, and this is a place where you feel that you can influence the way we do things now and in the future. 
  • You feel included and supported to reach your true potential. 
  • You are intellectually stretched and challenged. 
  • You value the diversity of the wider community and play your part in supporting the mission of inclusivity. 

Benefits 

As part of our commitment to your well-being we offer an occupational pension scheme and generous holidays (This role offers benefits of 30 days holiday, plus up to 6 University Closure Days and 8 bank holidays).  Staff also have access to our state-of-the-art on-campus sports, arts, and culture facilities, a full programme of events, and access to a number of university employee-discount schemes. 

Here at iSolutions we offer a state-of-the-art office, based at Southampton, for you to work but with agreement from your line manager there is opportunity for flexible working and working from home. 

Work-life balance is important to us and this is reflected in our generous maternity policy and childcare facilities; employees are also able to participate in the Childcare Voucher Scheme. Our staff may wish to have working patterns that fit in with their caring responsibilities, so we invite requests to undertake this role on a part-time or a flexible working basis.  We also welcome applicants who have had career breaks for reasons including maternity, paternity or adoption leave, disability, or illness. 

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Further details:

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

Apply by 11.59pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.


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